When is the food prepared?
Can items in my order be customized?
Can you deliver outside of the local delivery radius?
However, our grill boxes and kits can ship anywhere in the continental U.S.
Who delivers the meals and on what days?
We currently offer delivery on Monday-Friday 9a-1pm.
Is there an ordering cut-off?
What type of packaging do you use?
All of your items can be microwaved or frozen in their original packaging.
Please do NOT put them in the oven or stovetop.
Is the food organic?
Can I order catering for my office? What about a Social Event?
What if I do not like my food? Do you offer Refunds?
If you believe the dish was not properly prepared, please see below on how to obtain a refund, we will do our best to make things right!
We have a 1-day refund policy, which means you have 1 day after receiving your item to request a refund.
To assist with your refund, please take a photo of the item(s) as it was when received (if possible). We will also request a detailed description of the reason you are seeking a refund (for example missing ingredients, wrong item sent). You’ll also need the receipt or proof of purchase.
To start a refund request, you can contact us at order@relishcaterers.com
Please do not ship back perishable products.
We will notify you once we’ve received the request and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.